effective communications = audience engagement

engagement = profitability


Samples of manuals, process, procedural, training and how-to documentation

Processes and Procedures

Software Manuals

Web Documentation

ABB Foresite 4.0 Manual (excerpts)

  • MetaSolv TBS Software Manual
  • Enterprise Insight™ 3.0 User's Guide
  • Enterprise Insight™ 3.0 Administrator's and Installation Guide

  • "…People who describe culture and values and how people behave - I've heard people refer to it as 'the soft stuff'-they often underestimate its importance. The soft stuff actually is the hard stuff." ~ Carly Fiorina, Hewlett Packard CEO

    View Liz Brummond's profile on LinkedIn